Crisis support
If you need emergency support, please call 000
Useful contacts
Northern Mental Health Crisis Assessment Team (CAT) – 1300 874 243 24 hours/7 days a week
For people living in the local government area within Darebin to Whittlesea.
Lifeline – 13 11 14 24 hours/7 days a week by phone Crisis support. Suicide prevention.
Including online chat available nightly from 7pm to midnight and Lifeline text 0477 13 11 14 available from 12pm to midnight AEST.
Suicide Call Back Service – 1300 659 467 24 hours/7 days a week
A free nationwide service providing counselling to people affected by suicide.
Phone and online counselling for anyone who is thinking about suicide or anyone who is concerned about someone that is thinking about suicide or anyone who is bereaved by suicide.
Other useful contacts
OCD & Anxiety Helpline – 1300 269 438 or 9830 0533 Monday to Friday 10am – 7pm
Anxiety Recovery Centre Victoria (ARC Vic) provides support, information and referral to people with anxiety disorders and their families and carers.
DirectLine – 1800 888 236 24 hours/7 days a week
Confidential and free alcohol and drug phone and online counselling in Victoria for people who are concerned about their substance use and for their families and friends.
QLife – 1800 184 527 3pm to midnight, everyday
Provides national anonymous and free LGBTIQ+ peer support and referral to people living in Australia who want to talk about their sexuality, identity, gender, bodies and relationships.
GriefLine – 1300 845 745 8am – 8pm AEST, 7 days a week
Confidential and free national phone counselling and support to anyone who is experiencing loss, grief and bereavement.
Mensline Australia – 1300 789 978 24 hours/ 7 days a week
Phone and online confidential counselling for men who have general life concerns including mental health and relationships.
Blue Knot Helpline – 1300 657 380 9am – 5pm, Monday to Sunday AEST/AEDT
Confidential and free phone counselling support, information and referral by trauma trained counsellors for adult survivors of childhood abuse.
Family Violence 1800 RESPECT – 1800 737 732 24 hours/7days a week or through the online chat.
National sexual assault, family and domestic violence counselling for anyone in Australia who has experienced or is at risk of experiencing violence.
Safe Steps – 1800 015 188 24 hours/7 days a week Phone, email or web chat. Domestic and family violence counselling, information and referral including assistance for those who live in Victorian and who need to leave a violent situation and access emergency crisis accommodation. Phone, email or web chat.
Sexual Assault Crisis Line – 1800 806 292 5pm – 9am Monday to Friday and weekends and public holidays.
Provides a free After Hours confidential, phone crisis counselling service for people living in Victoria who have experienced past and recent sexual assault. It is the central co-ordination centre for all recent sexual assaults and provides an immediate crisis response throughout Victoria.
